Report a missed collection
Report
If your bin or recycling has not been collected you can report it as missed after 4pm on collection day. You need to let us know within two days of the missed collection.
Before reporting a missed bin please make sure that:
- you had put the bin out by 6am
- there was no extra waste by the side of the bin
- any recycling was in the correct bin or box
- your garden waste bin had a valid licence
- bin lids were closed
What happens next
We aim to return to collect within two working days, please leave your bin out.