Missed bin collections
If your street has not been cleared as planned, please leave your bins out. Crews will return as soon as possible to collect any bins they have missed - usually the following day.
Any outstanding collections
If your bin has not emptied by the end of the following day, please report it as a missed collection. This report is then fed directly to our contractor.
We only accept reports after 4pm on the day of collection and within 2 working days of being missed.
Report a missed bin collection
We apologise for any delays and thank you for your patience!
Blue-lidded wheelie bins
Sorry, you cannot use your blue-lidded wheelie bin until October. The current recycling trucks do not have bin-lifts so we cannot empty these bins until our new contractor starts. Please remove your recycling and put it in your black boxes ready for your next collection.