Make a payment

There are several ways to make a payment to the Council.

Online payments

It's easy, quick and secure to make an online payment. You can use this method of payment for:

  • Council Tax
  • Business rates
  • Overpayment of Housing Benefit
  • Other invoices (sundry debtors) except parking penalty charges
  • For Parking Penalty Charges please use our Online Payment Service

All you need is your payment reference number (eg Council Tax account or an invoice number) and your payment card details. You can use your bank debit card or credit card to pay online: Visa, MasterCard, Visa Delta and Electron are all accepted.

A 1.2% administration charge will be added for any payments made using a credit card or non UK Debit Card. The exact amount you will be charged will be shown before you confirm your payment. This charge does not apply when paying:

  • a Fixed Penalty Charge (Parking Fine)
  • using a UK Debit Card.

Telephone payments

Please call 01993 861045 for our automated telephone payments service which is available 24 hours a day, 7 days a week. You can use this method of payment for:

  • Council Tax
  • Business rates
  • Other invoices (sundry debtors) except parking penalty charges

A 1.2% administration charge will be added for any payments made using a credit card or non UK Debit Card. The exact amount you will be charged will be shown before you confirm your payment. This charge does not apply when paying:

  • a Fixed Penalty Charge (Parking Fine)
  • using a UK Debit Card.

Parking Penalty Charges

Please call 0845 6012584 for our dedicated automated payments service for Parking Penalty Charges.

Payments for any Council service can be made at either at the Town Centre Shop in Witney or the Guildhall in Chipping Norton. We do not accept cash at the Guildhall but can take card or cheque payments.

Pay by Direct Debit

This is the easiest method of payment both for you as the customer and for the Council. It saves you the worry of remembering to pay each month, of writing a cheque, buying a stamp, posting a letter or standing in a queue at the Post Office or the Council's Cashiers office. Payment by Direct Debit is covered by a guarantee for your peace of mind. This payment method can be used for:

  • Council Tax
  • Business rates

Please see further information on paying by Direct Debit including a downloadable form and details of the Direct Debit guarantee on:

Help making a payment

If you have a problem making an online payment, please:

If you are having problems making payments towards an outstanding bill or debt please get in touch as soon as possible on 01993 861000.

West Oxfordshire District Council
Elmfield
New Yatt Road
Witney
OX28 1PB