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  2. Business and licensing
  3. Apply or renew business licenses and permits
  4. Taxi and private hire licensing
  5. Taxi passengers

Taxi passengers

Make sure your taxi or private hire vehicle is safe and legal:

  • A licensed vehicle will display a licence plate on the rear of the vehicle.
  • A licensed driver will wear or display an identity badge with the driver’s licence number and licensing authority details.

Staying safe

  • Sit in the back of the vehicle
  • Keep your mobile phone where it is easily accessible
  • If you feel uneasy, make a note of the number plate and driver’s licence number and text them to a friend or family member

Report any concerns

Call the Licensing Team on 01993 861000 or email ers@westocon.gov.uk.

The different sorts of taxis explained

There are two types of vehicle which carry fare paying passengers, Hackney Carriages (Taxis) and Private Hire Vehicles, both of which must be licensed.

Taxi type Hackney Carriages Private hire vehicles
Booking Can be found on taxi ranks. Booking not required. Must be booked in advance.Do not use a vehicle if you feel unsafe or the vehicle is in a state of disrepair.
Meter Yes No
Fares Set fare scales displayed in the vehicle.  The precise fare is calculated by a meter. Fare should be agreed before journey begins.
Meter Yes - fitted in the vehicle. No
Licence colour Blue Yellow