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Contact us

The most efficient way of getting in touch is to fill in our online form as we can track your enquiry and make sure it gets straight to the right department. 

Complete our Online Form

Report it

You can report and request various issues online here:

Report it

You can also contact us:

By email

Send us an email customer.services@westoxon.gov.uk  

By phone 

  • Main switchboard: 01993 861000
  • Out of hours: 01993 861000. For urgent issues only such as flooding, dangerous structures or homelessness
  • Telephone payments*: 01993 861045

*24 hour payment line for Council Tax, Non Domestic Rates and Fixed Penalty Notices. You'll need the relevant bill or Fixed Penalty Notice to use this service.

By visiting

Welch Way Office

3 Welch Way, Witney, OX28 6JH - see map below.

  • Open: Monday to Friday 9am to 5pm

By writing

Woodgreen Office

Council Offices, Witney, OX28 1NB - see map below.

  • Office location with no reception

Cottsway Housing Association

Please note: Cottsway Housing are independent of the Council

Cottsway House, Heynes Place, Avenue Two, Witney, OX28 4YG