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Contact us

The most efficient way of getting in touch is to fill in our online form as we can track your enquiry and make sure it gets straight to the right department. Please click the button below:

Contact us

You can also contact us:

By phone 

  • Main switchboard: 01993 861000
  • Out of hours: 0151 34 32 945. For urgent issues only such as flooding, dangerous structures or homelessness. This will be charged at the national rate.
  • Telephone payments*: 01993 861045

*24 hour payment line for Council Tax, Non Domestic Rates and Fixed Penalty Notices. You'll need the relevant bill or Fixed Penalty Notice to use this service.

By writing or visiting

Town Centre Shop

3 Welch Way, Witney, OX28 6JH - see map below

  • Main Reception (but not Planning) and Visitor Information Centre (VIC) are open: Monday to Friday 9:30am to 4:30pm
  • Visitor Information Centre also open Saturday 9.30am - 4.30pm


New Yatt Road, Witney, OX28 1PB - see map above

  • Call: 01993 861000
  • Call Planning: 01993 861420 or email planning@westoxon.gov.uk
  • Reception and office location for Planning and Local Land Charges

Departments also based at Elmfield:

  • Housing
  • Building Control
  • Benefits and Council Tax
  • Planning

Open: Monday to Friday 9am - 5pm


Council Offices, Witney, OX28 1NB - see map above

  • Tel: 01993 861000

Office location with no reception for:

  • Chief Executive
  • Leisure and Tourism
  • Electoral Services
  • Finance and Human Resources
  • IT
  • Environmental and Commercial Services (includes waste and recycling)

Open: Monday to Friday 9am to 5pm

The Guildhall

Goddards Lane, Chipping Norton, OX7 5NJ - see map below

  • Reception and visitor information point
  • Payments Office - card or cheque only, no cash payments

Open: Monday, Wednesday and Friday 9am - 1pm

Cottsway Housing Association

Please note: Cottsway Housing are independent of the Council

Cottsway House, Heynes Place, Avenue Two, Witney, OX28 4YG