Normally your application will be assessed and the amount of benefit given is calculated from the Monday after the date of your application.
In some circumstances we understand it may not be possible to apply immediately so we may be able to backdate your application.
Some examples of these circumstances are:
- if you were ill and there was no-one to apply for you
- you were in hospital
- there was a bereavement in your family
- you were unable to handle your own affairs
To request backdating complete the backdated benefit request form.
For more information about backdating an application please:
- call 01993 861030 or
- email the benefits team
Evidence to support your request
If you can provide evidence to support your application we will be able to process your application more quickly. Examples of evidence are a letter from:
- your GP to support a medical reason
- your social worker.
We can backdate applications for the following number of months before the request for backdating:
- a maximum of one month if you are of working age
- a maximum of three months if you are a pensioner.
When your application has been processed we will write to you to let you know our decision.
Appeal a benefits decision
If you disagree with our decision you can write to us within one calendar month telling us why you disagree and asking us to review your application.