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Street naming and numbering

We name and number streets and address new and existing properties. We make sure that any new streets or properties are addressed logically so that your post and parcels are delivered correctly and so that emergency vehicles can find your address quickly.

Royal Mail requires all new properties and amended addresses to be approved by the Local Authority before allocating a postcode and adding the addresses to their Postal Address File. When your property is on the address database it will appear in the 'find your address' listings online for shopping and applying for services such as broadband and electricity.

Change your address

If your residential or commercial property has a name and not a postal number you will need our approval to make any changes to the name. New property names must be different to existing names in the same area. There is a charge of £75 to officially change your address.

Pay for a change of address

We cannot remove or change a property’s number unless there are exceptional circumstances so please contact us to check before paying to request a house number change.

If you are unable to use the online form, please contact the address management team at or call 01993 861000.

If you have a postal number for your property and wish to add a name you can unofficially do this and display the name on your property next to your postal number. Your property will always be known just by the number in all official postal address databases. The name chosen must not be the same or similar to any other property name in the area, as this may cause confusion for the postal or emergency services

Name and number new developments

If you are creating a single new property which requires a postal address there is a charge of £75 for the new address.

Pay for a new address

Where developments take place which incorporate the building of new access roads, including private streets, the names for  roads must be approved. The selection of new street names requires careful consideration to make sure they are suitable for the area and will not conflict with or duplicate any existing names in the same area.

If you are responsible for a new development, property or business unit which needs a new naming or numbering scheme, contact us as soon as building work starts. This will make sure that a suitable address is given before the building is occupied.

Notify us of a new development

We send the address information to Royal Mail, emergency services, Land Registry, Ordnance Survey and relevant council services including council tax and elections.

Guidelines for addressing a new development and a list of the fees are available to download.

Address enquiries

Report a problem or confirm your address

You can also email us with address enquiries at


Postcodes are issued by the Royal Mail. They will only issue a postcode for a new street when requested by the District Council. Contact them on 08457 111 222.

Street nameplates

The department of transport has made recommendations on the installation of street name plates.

For questions about street nameplates email 

Report missing or damaged street nameplates

We maintain street nameplates once a street has been adopted. Signs on private roads are the responsibility of the residents or management company. To report missing or damaged street nameplates contact your parish or town council who will consider your request and contact us. We will fit new street signs within eight weeks of the request from the Parish or Town Council.

If you would like to know more about how we use your personal information see our privacy notice

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