Skip to main content

Coronavirus (COVID-19) For information on changes to our services, what you can do to protect yourself, support your community and guidance to assist employers and businesses visit our Coronavirus pages.

  1. Home
  2. Bins and recycling
  3. Coronavirus - Bins and recyling

Coronavirus - Bins and recyling

Waste and recycling collections

Our waste and recycling collections are operating as normal.

Do not leave extra bags at the side of your bin, we will not be able to collect them.

Leave out your normal amount of recycling for collection. At the moment we do not have capacity to collect extra large pieces of cardboard. You can either break it down into smaller pieces or get rid of it over a few weeks.

Delivery of new bins or containers

We are currently prioritising deliveries to residents without bins for example, new developments and new garden waste customers. All other container requests will be done as soon as we have the resource available to deliver.

Food waste

You can use any plastic bag to line your caddies with and put both the internal and external out for weekly collection if you need to.

Garden waste

During the first two weeks in April, crews will empty green bins which display a licence for 2019 to 20 if the current year’s licence (2020 to 21) is not yet displayed.  This is to give anyone who has not yet got their new licence the opportunity to do so.  After that we will only empty green bins with a valid licence.

What to do with your rubbish if you have Coronavirus or are self-isolating

Follow the guidance on the Public Health England website if anyone in your household suspects they have Coronavirus.

Individuals with confirmed Coronavirus can store their personal waste (for example, used tissues and disposable cleaning cloths) securely within disposable bags. When appropriate, these bags should be removed and placed into another bag and securely tied or sealed and kept separate from other wastes.

This must be stored for at least 72 hours before being put in your usual domestic or household waste bin.

Other household waste can be disposed of as normal.

Bulky waste collections

Bulky waste collections have been suspended. This is to help make sure we have enough staff for other collections as a result of COVID-19. Anyone with a bulky waste collection already booked will be contacted to arrange a refund.

Household waste recycling centres

All household waste recycling centres are currently closed until further notice. Please keep hold of any waste you were going to take to the recycling centre. Non-household waste includes materials such as: rubble, fixtures and fittings, chemicals and large electricals. 

Recycling bring bank sites

We are currently operating our bring bank sites as normal.  We ask you to follow the Government’s advice about staying at home and not to use these sites unless absolutely necessary. 

Access to streets and roads

Due to the higher than normal numbers of parked cars crews may experience difficulty in accessing some of our most narrow roads and streets.  

Keep up to date with changes

We will update social media and the website if anything changes.