rating button
Skip to main content

Coronavirus (COVID-19) For information on changes to our services, how to get help, support your community, advice and grants for employers and businesses visit our Coronavirus pages.

  1. Home
  2. Communities and leisure
  3. Community safety
  4. Emergency planning

Emergency planning

A disaster can occur unexpectedly, anywhere, at any time and in many ways (such a flooding, storms, transport incidents). We need to make plans and train to respond to emergencies. We aim to: 

  • make sure we are prepared for any major emergency
  • respond and support the emergency services as required and
  • assist those affected

We are part of the Thames Valley Local Resilience Forum which provides a multi-agency response to major emergencies in the county.

Oxfordshire Community Risk Register

The Oxfordshire Community Risk Register identifies the potential hazards for Oxfordshire, the impacts they might have and mitigation put in place.

Community resilience

For a community to be resilient, it must develop early and effective plans, so that it can respond to an emergency or disaster in a timely and effective manner. If you would like to write a Community Emergency Plan, go to the Oxfordshire County Council Community Resilience page.

You may also like to write a plan for your family using the 'Are you ready? booklet'. 

Priority service users

If you or a member of your household are vulnerable you may be eligible to register for utility priority services. To register visit:

Most energy providers also have a user priority register so you may like to register directly with them.

Business Continuity Management (BCM)

BCM is a process that helps to manage the risks of the running of an organisation and aims to ensure it can continue to operate during a disruption. Advice and guidance is available for businesses and  the voluntary sector:

Weather advice

Read the government advice on getting ready for winter and the Environment Agency's Flood Action Campaign.

Flooding

Visit our flooding page to report a flood, prepare for a flood, find sandbags or clean up after a flood.

Emergency contact details

Service Contact number
Emergency services 999
West Oxfordshire District Council Office hours: 01993 861000
Out of hours: 0151 34 32 945
Environment Agency Floodline: 0845 988 1188
Incident hotline 0800 807 060
Thames Water 24 hour hotline: 08459 200 800
Thames Valley Police Non-emergency number:101