Skip to main content

Report a missed collection

Update Friday 21 June

We were unable to complete our collections at the following addresses. If your street was missed (below) then please re-present your bin by 6am on Monday and our crew will return as soon as possible. Apologies for any inconvenience caused. 

Location Collection type
  • Milestone Road - Carterton


If your bin or recycling has not been collected you can report it as missed after 4pm on collection day. You need to let us know within two days of the missed collection.

Before reporting a missed bin please make sure that:

  • you had put the bin out by 6am
  • there was no extra waste by the side of the bin
  • any recycling was in the correct bin or box
  • your garden waste bin had a valid licence
  • bin lids were closed
Report a missed collection

What happens next

We aim to return to collect within two working days, please leave your bin out.