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  3. Report a missed bin

Report a missed bin

If your bin or recycling has not been collected you can report this to us on the day of collection, and within two days of the scheduled collection day.



Before reporting a missed bin please make sure that:

  • you had put the bin out by 6am
  • there was no extra waste by the side of the bin
  • any recycling was in the correct bin or box
  • your garden waste bin had a valid licence
  • bin lids were closed
Report a missed collection

What happens next

We aim to return to collect within two working days, please leave your bin out.