Report a missed bin
If your bin or recycling has not been collected you can report it within two days of the missed collection.
Before reporting a missed bin please make sure that:
- you had put the bin out by 6am
- there was no extra waste by the side of the bin
- any recycling was in the correct bin or box
- your garden waste bin had a valid licence
- bin lids were closed
What happens next
We aim to return to collect within two working days, please leave your bin out.