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  3. Report a missed bin

Report a missed bin

If your bin or recycling has not been collected you can report it within two days of the missed collection.

Before reporting a missed bin please make sure that:

  • you had put the bin out by 6am
  • there was no extra waste by the side of the bin
  • any recycling was in the correct bin or box
  • your garden waste bin had a valid licence
  • bin lids were closed
Report a missed collection

What happens next

We aim to return to collect within two working days, please leave your bin out.